Order Fulfillment Services in Kenya
ORDER FULFILLMENT SERVICES IN KENYA/ E-COMMERCE FULFILLMENT AT EMERALD FREIGHT
Order fulfillment covers the complete process from when a sale takes place all the way through delivery to your customer. Successful order fulfillment depends on a third party to complete the order fulfillment steps for the ecommerce online store from receiving, processing, packing, picking, shipping an order to customers.
Emerald Freight carries out the order fulfillment process for you. This will enable you focus on marketing, reduce on fixed costs, and generally have happy customers as you grow your business.
WHY CHOOSE US
Trust: Plain and simple, you can trust Emerald Freight for managing your fulfillment start to finish.
Best Client Experience: We care about you, your products and doing things right the first time.
We Are Quick: 24-hour order shipping. Happy customers = happy clients.
Real People: Every client gets a Client Coordinator who you can speak with daily.
HOW IT WORKS
Processing Time: 48-hours turn-around time means credits, refunds, new orders and happy customers.
Product Returns Data: we provide the data from your customers on why your products are being returned.
Customer Experience: your customers have real-time data on their product returns without calling your team (tracking, status, etc).
Liquidation: utilize our teams to clear inventory from markets of your choice.
Product Returns Program Analysis: use our team to evaluate your returns to ensure it’s within the scope of industry best practices.
Shipping Costs: reduce overall shipping product return costs by letting us handle it for you
We also offer an end-to-end local order fulfilment services include freight and customs clearance into Kenya, warehousing, order processing, pick and pack, nationwide distribution services and returns management to overseas online retailers.
Our investment in technology and integration with the whole e-commerce supply chain makes us a reliable partner for all online services.
